Marketing Information Consent

KSTARCHAT would like to send marketing information to provide you with better services and benefits. Consent to receive information is optional and refusal does not restrict service usage.

Collection and Use Purpose

  • Notifications about new product launches, events, discounts and promotions
  • Alerts for new album and merchandise releases by favorite artists
  • Personalized product recommendations and targeted marketing
  • Customer satisfaction surveys and questionnaires for service improvement
  • Member-exclusive special benefits and coupons

Items Collected

Required Items

Email address, mobile phone number

Optional Items

Gender, date of birth, favorite artists, preferred genres

Delivery Method

Email

Newsletter and promotional information 1-2 times per week

SMS/MMS

Important event and limited sale notifications

Retention and Use Period

Until account withdrawal or consent withdrawal

* However, information will be retained for the period specified by applicable law when preservation is required.

How to Withdraw Consent

You may withdraw consent to receive marketing information at any time.

1.My Page > Edit Profile > Marketing Consent Settings
2.Click the "Unsubscribe" link at the bottom of the email
3.Contact customer service at 1588-1234 or email help@kstarmusic.com

Important Notes

  • Declining to receive marketing information does not restrict service usage.
  • Essential service notices (order/shipping information, password changes, etc.) are sent regardless of marketing consent.
  • Marketing information consent is not collected from members under 14 years of age.

Have any questions?

For inquiries about marketing information consent, please contact our customer service.